Privacy Policy for GlobCall

1. Information We Collect

• Account Information: Email address and name when you create an account.
• Call Data: Phone numbers you call, call duration, timestamps, and call status. This is necessary to provide the service and billing.
• Contacts: Names and phone numbers you add to your contacts list.
• Payment Information: Payment details are collected and processed securely by our payment provider. We do not store your full card details.

2. Use of Information

• Service Delivery: To connect your calls, display call history, and manage your contacts.
• Billing: To calculate charges, process payments, and maintain your account balance.
• Communication: To send account-related notifications such as low balance alerts or receipts.

3. Sharing of Data

We do not sell, trade, or share your email address or other personal data with third parties, except as necessary to provide services (e.g., payment processors) or comply with legal obligations.

4. Cookies

We use cookies for essential functionality, including session management and authentication to keep you logged in. These cookies are necessary for the platform to function properly. You can disable cookies in your browser settings, but doing so may limit or prevent your access to certain features and services.

5. Security

We take reasonable steps to protect your information, including account details, call data, and contacts, from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.

6. User Rights

You may request to access, modify, or delete your account information, call history, contacts, or other data at any time by contacting us at [email protected]. You can also stop using our services at any time.

7. Data Retention

We retain your account data, call history, and contacts for as long as your account is active. You may request deletion of your data at any time by contacting us. We may retain certain information as required by law or for legitimate business purposes. After you delete your account, we keep call and payment records for as long as the law requires and to prevent fraud.

8. Updates to Privacy Policy

We may update this policy from time to time. You will be notified of any changes via email.

9. Governing Law

This Privacy Policy is governed by the laws of Singapore.

10. GlobCall in ChatGPT and Other AI Assistants

AI assistants such as ChatGPT can use GlobCall to look up phone numbers, area codes and countries, and to create call links. No account or sign-in is needed.

• Data We Receive: The phone number, area code, place or country you ask about, and the name of the person or business you want to call, if you give one. Each request also includes the assistant's IP address and user agent. We do not receive your conversation, your account details or your location.
• Data We Return: Details of the number, area code or country (type, location, local time, holidays and our price per minute) and a call link. The call link contains the phone number, the name if given, and a tag naming the assistant.
• Use: Only to answer your request. We do not store these requests, link them to an account, share them with third parties, or use them for advertising or profiling.
• Your Controls: You can leave out the name, and disconnect GlobCall in your assistant's settings at any time.
• Your Conversation: Handled by the assistant's provider under its own privacy policy.